News

The General Authority of Civil Aviation (GACA) today released its April 2025 monthly report on the performance of Saudi Arabia’s international and domestic airports.

The report evaluates performance based on 11 key criteria, in line with strategic objectives aimed at enhancing service quality, improving passenger experience, and elevating service standards at the Kingdom’s airports.

The report highlights the top-performing airports, ranking Riyadh’s King Khalid International Airport in Riyadh, Dammam’s King Fahd International Airport, Abha International Airport, Arar International Airport, and Qurayyat Airport.

The report categorizes airports into five groups, with King Khalid International Airport in Riyadh securing first place among international airports handling more than 15 million passengers annually, achieving an 82% compliance rate. Jeddah’s King Abdulaziz International Airport ranked second with a compliance rate of 73%.

In the second category, for international airports handling between 5 to 15 million passengers annually, Dammam’s King Fahd International Airport secures first place with a 91% compliance rate, while Madinah’s Prince Mohammad bin Abdulaziz International Airport also achieves 91% - with the former outperforming the latter in terms of meeting performance standards.

In the third category, for international airports handling 2 to 5 million passengers annually, Abha International Airport is in first place with a 100% compliance rate—successfully reducing average wait times for both departing and arriving flights.

In the fourth category, for international airports with fewer than 2 million passengers annually, Arar International Airport ranks first with a 100% compliance rate—ahead of competing airports in average wait times for arrivals and departures.

In the fifth category, for domestic airports, Qurayyat Airport attains first with a100% compliance rate—outperforming all competing airports in average wait times for arriving and departing flights.

GACA 11 key performance indicators include waiting time for check-in, baggage claim and passport/customs control, along with

accessibility standards for the disabled and other criteria aligned with global best practices.