Contact and Support

Complaints & Suggestions

Complaints & Suggestions Regarding Airports and Airlines

Safety Reporting

Central platform for reporting both mandatory and voluntary occurrences

Whistleblowing

Whistleblowing allows you to report fraud and corruption, ensuring confidentiality and protection, covering financial, administrative violations, and abuse of authority

FAQs

Answers to Frequently Asked Questions

Correspondence Reception

This email is designated to receive correspondence related to the General Authority of Civil Aviation from government agencies, companies, and individuals

Contact with spokesperson

Contact the spokesperson regarding media inquiries

X Customer Care

X Platform for Customer Care

Service Availability : 24/7

Response Time : 60 seconds

WhatsApp

WhatsApp for Customer Care

Service Availability : 24/7

Response Time : 60 seconds

Live Chat

Live Chat Service

Service Availability : 24/7

Response Time : 60 seconds

Call Back

Call Back Service

Service Availability : 24/7

Response Time : 60 seconds

Sign Language Support

Sign Language Support Service

Service Availability : From 8 AM to 4 PM

Response Time : 60 seconds

Careers

Careers Platform