GACA issues a report on the performance of domestic and international airports
February 15, 2022
The General Authority of Civil Aviation (GACA) issued its monthly report on the performance of the Kingdom's international and domestic airports, for the month of January 2022. The ranking is according to fourteen basic performance criteria, and it comes in implementation of the strategic directions aimed at improving services provided to passengers, raising their level and improving the passenger experience at the Kingdom's airports.
Prince Mohammed bin Abdulaziz International Airport, Al-Jouf International Airport, and King Saud Airport in Al-Baha ranked top in the the report.
GACA followed the principle of transparency towards evaluating the performance of the sector, which is divided into three categories, starting with the category of international airports, in which the number of passengers exceeds 6 million passengers annually. In this category, Prince Mohammed bin Abdulaziz International Airport in Madinah ranked first with a commitment rate of 82%, while King Abdulaziz International Airport in Jeddah came in second with a commitment rate of 73%, and King Fahd International Airport in Dammam followed in third place with a commitment rate of 64%, while King Khalid International Airport in Riyadh came in fourth with a commitment rate of 64%.
In the second category of international airports with a capacity of less than 6 million passengers annually, Al-Jouf Airport ranked first with a commitment rate of 100%, outperforming competing airports in total average waiting times for departure and arriving flights.
Meanwhile, in the third category for domestic airports, King Saud bin Abdulaziz Airport in Al Baha ranked first, achieving a percentage of 100%, outperforming all competing airports in the total average waiting times for the departure and arriving flights.
It is worth noting that GACA relies on fourteen basic performance criteria in evaluating the performance of airports, most notably the waiting times for passengers to end travel procedures, the time spent by the traveler in front of baggage claims, passports and customs areas. This in addition to the criteria related to people with disabilities and several other criteria that were built according to international best practices.